Support categories

Current update status and the project-planning route while the next version is prepared.

Controlled inspection access and physical-context preparation.

Gateway preparation, connectivity and placement.

Public-site boundaries, workspace access and login routing.

Capability-led compatibility and exact-model review.

Recommended scopes, quote requests and what happens next.

Approved records, review status and hardware workflows.

Symptom-led official checks and escalation evidence.

Verified document availability and controlled requests.

Official Help Portal changes and operational notices.