Official solution
Measurement values look wrong
Check units, time, placement and suitable reference context before concluding that a sensor failed.
Problem or question
Check units, time, placement and suitable reference context before concluding that a sensor failed.
Official answer
An implausible value can result from units, timestamp, placement, environmental change, configuration or device condition. Preserve raw evidence and compare suitable reference data.
Steps
- 1
Verify unit and time zone.
- 2
Confirm exact sensor location.
- 3
Compare raw values and aligned reference data.
- 4
Record recent environmental or installation changes.
What to send to Humidynit
- Model and identifier
- Raw values, units and timestamps
- Location and comparison data
- Recent changes
Related routes
This is official Help Portal guidance.
It is not a user post, public reply thread or simulated accepted answer.
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