External dependency

Quote email draft did not open

Recover the prepared quote context when the device email handler does not start.

Problem or question

Recover the prepared quote context when the device email handler does not start.

Official answer

The public workflow may prepare an email through the device email application. If it does not open, preserve the selected items and notes, then use the real quote or contact route.

Steps

  1. 1

    Confirm whether a default email application is configured.

  2. 2

    Preserve selected items, quantities and notes.

  3. 3

    Retry once without blocking pop-ups or protocol handling.

  4. 4

    Use the public quote/contact route if the draft still does not open.

What to send to Humidynit

  • Device and browser
  • Selected scope and quantities
  • Visible message or non-sensitive screenshot

Related routes

This is official Help Portal guidance.

It is not a user post, public reply thread or simulated accepted answer.

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